Privacy Policy – okpusta Online Gaming Platform Philippines

When you register and use okpusta, we collect the following categories of information:

We do not knowingly collect personal information from anyone under 21 years of age. If you believe an underage person has registered, please notify our support team immediately.

The personal information we collect is used for the following purposes:

• To create and manage your okpusta account, including OTP-based login verification.
• To process deposits and withdrawals in Philippine Peso via GCash, Maya, or bank transfer.
• To verify your identity before releasing withdrawal requests (KYC compliance).
• To detect and prevent fraud, account takeovers, money laundering, and bonus abuse.
• To provide customer support and respond to your queries or disputes.
• To personalise your platform experience — for example, displaying games relevant to your play history.
• To monitor for responsible gaming concerns, such as unusual betting patterns that may indicate problem gambling.
• To send service-related communications, such as transaction confirmations and account security alerts.

okpusta does not sell or trade personal data. We share information only in the following limited circumstances:

• Payment processors: GCash, Maya, and bank partners receive the minimum transaction details needed to process your PHP deposits and withdrawals. These partners operate under their own privacy policies.
• Identity verification services: KYC checks may involve a third-party verification provider who processes your ID documents on our behalf under strict data handling agreements.
• Security and fraud prevention: If fraud, money laundering, or other illegal activity is suspected, relevant information may be disclosed as required by law or to protect platform integrity.
• Legal obligations: We may disclose personal data when required by applicable Philippine law, court order, or legal process.
• Business transfers: In the event of a merger, acquisition, or asset transfer, member data may be transferred to the successor entity, which will be bound by this policy.

All third parties with access to okpusta member data are contractually required to handle that data in a manner consistent with this Privacy Policy and applicable data protection standards.

okpusta uses cookies and similar technologies to keep sessions active, improve platform performance, and prevent fraud. The cookies we use fall into two categories:

• Essential cookies: Required for the platform to function — session management, login persistence, and fraud detection. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to understand how members navigate the platform so we can improve the experience. These do not identify you personally and can be cleared through your browser settings.

okpusta retains personal data for as long as your account is active and for a reasonable period after closure to meet legal, compliance, and dispute resolution obligations. Specifically:

• Account registration data is retained for the duration of your membership and for a period following account closure as required by applicable law.
• Financial transaction records, including PHP deposit and withdrawal history, are retained for the standard period required for financial record-keeping obligations in the Philippines.
• KYC identity documents are retained for the period required to satisfy anti-money laundering obligations.
• Gaming activity logs may be retained for a shorter operational period unless a dispute or investigation requires longer retention.

All retained data is stored on encrypted servers. When data is no longer required and no legal obligation requires retention, it is securely deleted or anonymised.

As an okpusta member based in the Philippines, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting our support team.

To exercise any of these rights, contact the okpusta support team at [email protected]. We will acknowledge your request and respond within a reasonable timeframe. Some requests may require identity verification before we act on them.

okpusta uses technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse. These include:

• SSL encryption across all platform connections and data transmissions.
• OTP (one-time password) verification required for login and withdrawal requests.
• Server-side access controls limiting who within okpusta can access member data.
• Automated monitoring for unusual account activity and login attempts.

In the event of a data breach that affects your personal information, we will notify you in accordance with applicable obligations and take immediate steps to contain and investigate the incident.

You also have a role in keeping your account secure. Use a strong, unique password for your okpusta account and do not share your login details with anyone. If you suspect unauthorised access to your account, contact our support team immediately.

okpusta may update this Privacy Policy periodically to reflect changes in how we operate, the services we offer, or applicable legal requirements. When we make a material change, we will update the "last updated" date at the top of this page and, where appropriate, notify members directly.

Continued use of the platform after a policy update constitutes your acceptance of the revised terms. If you disagree with any update, you should stop using okpusta and contact us to close your account.

For any privacy-related questions, requests, or concerns, reach our support team at [email protected]. We are here to help and will handle all privacy queries with the seriousness they deserve.